Conditions of Use
Welcome to VERNALWING, operated by CHUNYAN INTERNATIONAL (“VERNALWING,” “Company,” “we,” “us,” or “our”).
These Conditions of Use (“Terms”) govern your access to and use of vernalwing.com, including the products, features, content, accounts, and services available through our website.
By visiting our website, creating an account, submitting information, or placing an order, you agree to be bound by these Terms and any policies referenced on our website.
If you do not agree with these Terms, please discontinue use of our website.
Questions regarding these Terms may be sent to service@vernalwing.com.
1. Eligibility and Use of Our Website
You may use VERNALWING only for lawful personal shopping and informational purposes.
By using our website or making a purchase, you represent that you have the legal capacity to enter into a binding agreement or that you are using the website with the permission and supervision of a parent or legal guardian where required.
We grant you a limited, personal, non-exclusive, non-transferable, and revocable right to access and use our website in accordance with these Terms.
You may not:
- Use our website for unlawful, fraudulent, or unauthorized activities.
- Copy, reproduce, republish, distribute, sell, or commercially exploit website content without authorization.
- Attempt to gain unauthorized access to our website, servers, accounts, or systems.
- Introduce viruses, malware, malicious scripts, or other harmful technology.
- Use automated scraping, crawling, data-mining, or similar tools in a manner that interferes with or extracts protected content from our website without authorization.
- Impersonate another person or provide intentionally false information.
- Interfere with the security, functionality, or operation of the website.
- Use our website in a way that infringes the rights of VERNALWING or any third party.
We may restrict or terminate access to our website where we reasonably believe these Terms have been violated.
2. Customer Accounts
Certain features of VERNALWING may allow or require you to create a customer account.
You are responsible for:
- Providing accurate and current account information.
- Keeping your login credentials confidential.
- Preventing unauthorized access to your account.
- Informing us promptly if you believe your account has been compromised.
You are responsible for activity conducted through your account unless prohibited by applicable law.
We may suspend or close accounts that are used fraudulently, unlawfully, abusively, or in violation of these Terms.
You are not required to create multiple accounts to shop with us, and we may investigate duplicate accounts when reasonably necessary to prevent fraud, promotion abuse, or other misuse of our services.
3. Marketing Communications
You may have the opportunity to subscribe to VERNALWING newsletters, promotional offers, product announcements, or other marketing communications.
Where applicable, marketing communications will be sent according to the preferences or permissions associated with your subscription.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the message or by contacting us at:
Unsubscribing from promotional communications will not prevent us from sending necessary transactional or service-related messages, such as order confirmations, shipping notifications, security notices, or responses to customer service requests.
4. Product Information
We make reasonable efforts to present our products accurately, including descriptions, photographs, colors, features, sizing information, and other details.
However, product appearance may vary slightly depending on:
- Screen and device settings.
- Lighting used in product photography.
- Manufacturing variations.
- Product updates or production batches.
Measurements and sizing information may also include reasonable tolerances.
Product images are provided for reference, and minor differences that do not materially affect the intended use of an item may occur.
If you receive an incorrect or materially different product, please contact us according to our applicable Return & Refund Policy.
5. Product Availability
All products are subject to availability.
Placing an item in your shopping cart does not reserve that product.
In rare circumstances, an item may become unavailable after an order has been submitted. If we are unable to fulfill an item, we may cancel the affected item or order and issue any applicable refund to the original payment method.
We may limit quantities purchased per customer, household, account, payment method, or order where reasonably necessary.
6. Prices and Payment
Prices displayed on VERNALWING are shown in the currency indicated on the website.
Prices, promotions, discounts, and product availability may change from time to time.
The final amount payable will be displayed during checkout before you submit your order.
You agree to provide current, complete, and accurate billing and payment information.
By submitting payment information, you represent that you are authorized to use the selected payment method.
We reserve the right to refuse or cancel transactions where we reasonably suspect:
- Fraudulent activity.
- Unauthorized payment use.
- Pricing or technical errors.
- Resale or commercial purchasing inconsistent with our policies.
- Violation of these Terms.
If an order is canceled after payment has been collected, any refund due will generally be returned to the original payment method.
7. Pricing and Website Errors
Although we work to keep website information accurate, occasional typographical, pricing, inventory, technical, or product-description errors may occur.
If an obvious error affects an order, we may contact you for instructions or cancel the affected order and provide an applicable refund.
We reserve the right to correct website errors and update information when discovered.
8. Orders and Order Acceptance
Submitting an order does not necessarily mean that the order has been accepted for fulfillment.
After you place an order, you may receive an automated confirmation acknowledging that we received your order.
We may review orders before acceptance for reasons including payment authorization, inventory availability, fraud prevention, shipping limitations, and compliance with these Terms.
We reserve the right to refuse or cancel an order when reasonably necessary.
If we cancel a paid order, we will refund the applicable amount according to the original payment method and our refund procedures.
9. Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible at:
Please include your order number and relevant details.
We will make reasonable efforts to assist you; however, once an order has entered fulfillment or has been shipped, we may be unable to modify or cancel it.
Orders that can no longer be canceled may be eligible for return according to our Return & Refund Policy.
10. Shipping and Delivery
Shipping destinations, processing times, estimated delivery periods, shipping methods, tracking procedures, and related conditions are described in our Shipping Policy.
Delivery estimates are estimates rather than guaranteed arrival dates unless we expressly state otherwise.
Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier delays, severe weather, transportation interruptions, customs processes, incorrect delivery information, or other unforeseen events.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you believe your package is delayed, lost, incorrectly delivered, or damaged during transportation, please contact service@vernalwing.com so we can review the situation.
11. Returns and Refunds
Eligibility requirements, return periods, item-condition requirements, exclusions, refund procedures, and return instructions are governed by our separate Return & Refund Policy.
Please review that policy before returning merchandise.
Customers should contact our customer service team before sending a return so that the appropriate instructions and return destination can be provided.
Do not automatically send returned products to our corporate business address unless our customer service team specifically instructs you to do so.
12. Promotions and Discount Codes
From time to time, VERNALWING may offer promotions, coupons, promotional codes, special pricing, or other offers.
Unless otherwise stated:
- Promotions are available for a limited time.
- Promotional codes may not be combined.
- Offers may be subject to product or category exclusions.
- Discounts have no cash value.
- Promotions may not apply to previously completed purchases.
We may cancel or correct promotions affected by fraud, misuse, technical errors, or obvious mistakes.
Additional terms displayed with a specific promotion will apply to that promotion.
13. Reviews, Comments, and User Content
You may be permitted to submit product reviews, photographs, comments, feedback, suggestions, or other content (“User Content”).
You retain ownership of the original content that you create.
By submitting User Content to VERNALWING, you grant CHUNYAN INTERNATIONAL a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, adapt, and publish that content in connection with our website, products, marketing, customer experience, and business operations, subject to applicable law.
You represent that:
- You have the right to submit the content.
- Your content reflects your genuine experience or opinion where presented as a review.
- Your content does not knowingly contain false or misleading statements.
- Your content does not infringe another person’s copyright, trademark, privacy, publicity, or other legal rights.
- Your content does not contain unlawful, threatening, abusive, obscene, discriminatory, or malicious material.
We may moderate or remove User Content that violates these Terms, applicable law, platform rules, or our content standards.
We do not require customers to provide only positive reviews.
14. Intellectual Property
The VERNALWING website and its original content, including, where applicable:
- Brand names.
- Logos.
- Website designs.
- Graphics.
- Product photography.
- Written content.
- Layouts.
- Icons.
- Videos.
- Software.
- Promotional materials.
are owned by, licensed to, or otherwise lawfully used by CHUNYAN INTERNATIONAL and are protected by applicable intellectual property laws.
Nothing in these Terms transfers ownership of our intellectual property to you.
You may not reproduce, sell, modify, distribute, publicly display, commercially exploit, or create unauthorized derivative works from protected VERNALWING content without prior written permission.
15. Intellectual Property Complaints
We respect the intellectual property rights of others.
If you believe content appearing on VERNALWING infringes your copyright, trademark, or other intellectual property rights, please contact:
Your notice should provide sufficient information for us to evaluate the claim, including where appropriate:
- Your name and contact information.
- Identification of the protected work or intellectual property.
- Identification or URL of the material you believe is infringing.
- An explanation of the basis for your claim.
- A statement that the information provided is accurate.
- Confirmation that you are the rights holder or are authorized to act for the rights holder.
We may request additional information before taking action.
16. Third-Party Services and Links
VERNALWING may use or link to third-party services, including payment processors, shipping carriers, social media platforms, analytics services, and other websites.
Third-party websites and services may have their own terms and privacy practices.
Except where applicable law provides otherwise, CHUNYAN INTERNATIONAL does not control and is not responsible for the independent content, policies, security, availability, or practices of third-party websites.
A link to a third-party website does not necessarily constitute an endorsement.
17. Website Availability
We aim to keep VERNALWING accessible and operating reliably, but we cannot guarantee that the website will always be uninterrupted, error-free, secure, or available.
We may temporarily restrict, update, maintain, modify, or discontinue portions of the website when reasonably necessary.
We may also change product offerings, website features, pricing, or content from time to time.
18. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis.
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer protection law.
Any product-specific warranty expressly provided on a product page or elsewhere on our website will be governed by the terms stated with that warranty.
19. Limitation of Liability
To the fullest extent permitted by applicable law, CHUNYAN INTERNATIONAL and its officers, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from your use of the website or services where such damages may legally be excluded.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
Your statutory consumer rights, where applicable, remain unaffected.
20. Fraud and Misuse
We may use reasonable measures to protect our customers and business against fraud, chargeback abuse, account misuse, unauthorized transactions, promotional abuse, and other suspicious activity.
Where reasonably necessary, we may:
- Request additional order verification.
- Restrict account activity.
- Limit transactions.
- Cancel suspicious orders.
- Suspend access to certain services.
We may cooperate with payment providers, carriers, financial institutions, or lawful authorities when reasonably necessary to investigate fraudulent or unlawful activity.
21. Termination
We may suspend or terminate your access to all or part of VERNALWING if you materially violate these Terms, engage in fraudulent or unlawful conduct, interfere with our website, or misuse our services.
Provisions that by their nature should survive termination—including intellectual property rights, limitations of liability, and dispute provisions—will remain effective to the extent permitted by law.
22. Governing Law
To the fullest extent permitted by applicable law, these Terms and your use of VERNALWING will be governed by the laws of the State of California, without regard to conflict-of-law principles.
Nothing in this section prevents consumers from exercising rights or remedies that cannot be waived under the laws applicable to them.
23. Disputes and Jurisdiction
Before starting formal legal proceedings, we encourage customers to contact us at service@vernalwing.com so that we have an opportunity to resolve the issue.
To the extent permitted by applicable law, disputes arising from these Terms or the use of VERNALWING that cannot be resolved informally may be brought before an appropriate state or federal court serving Los Angeles County, California.
This provision does not limit any non-waivable rights you may have under applicable consumer protection law.
24. Changes to These Terms
We may revise these Conditions of Use periodically to reflect changes to our website, services, policies, business practices, or legal requirements.
When these Terms are updated, the revised version will be published on this page with a new “Last Updated” date.
Changes will apply prospectively from their effective date unless otherwise required by law.
25. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
26. Entire Agreement
These Conditions of Use, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies or terms expressly incorporated by reference, constitute the agreement governing your use of VERNALWING and purchases made through the website.
27. Contact Information
If you have questions regarding these Conditions of Use, please contact us:
VERNALWING
Operated by CHUNYAN INTERNATIONAL
Website: vernalwing.com
Email: service@vernalwing.com
Phone: +1 (845) 299-6427
Company Address:
338 NORTH SOLDANO AVE
AZUSA, CA 91702
United States
© 2026 CHUNYAN INTERNATIONAL. All rights reserved.